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Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Applications
PROGRAMMING
6
• Record-A-Call: This feature allows a station user to record an ongoing call and place it
in a voice mailbox. When a station user enters the Record-A-Call feature code, the sys-
tem places a call to the station’s assigned Record-A-Call application using the station’s
Record-A-Call mailbox. When the application answers, the system sets up a conference
call. If programmed, the mailbox plays a greeting to indicate that the recording is in
progress. There can be separate greetings for day and night modes.
• Scheduled Time-Based Application Routing (STAR): STAR allows you to have
applications with alternate greetings and/or different programming set up for holidays,
weekends, and other scheduled events.
• Voice Mail: This application handles all calls that are directed to voice mail (other than
to the Message Notification/Retrieval application) by subscribers and non-subscribers.
Callers will hear the main company greeting, followed by a menu of available options.
Stations can forward or transfer calls directly to their mailbox using this application’s
extension number.
4.3 Up to 150 Voice Processor applications can be programmed (however, there can be only
one Message Notification/Retrieval application). In the default database, extension numbers
2500-2649 are reserved for applications, but any available extension number can be used.
NOTE: Time slot group and voice channel programming should be completed before applica-
tions are created and programmed.
4.4 A program planning sheet that lists the Voice Processor Devices—Applications fields in
included on the system software CD-ROM, Documentation folder.
4.5 When you select Applications, a list of the currently existing applications appears in the
right side of the window.
4.6 To create a new application: Right-click in any blank area of the right side of the win-
dow (if there is no blank space, press
CTRL+N). You will see a list of options that allow you to
create applications.
4.7 After you create an application, you cannot change the application type. You can, how-
ever, delete it by highlighting it, right-clicking, and selecting
DELETE.
4.8 You can program the following for each application:
• Extension: You can change the extension number of the application by highlighting the
current number and either scrolling to a new number or type the new number in the text
box. Then press
ENTER or click outside the field to save your change.
• Description: The description for an application appears wherever the application is
listed, as well as in the system directory. You can enter a description of up to 20 charac-
ters in this field. Then press
ENTER or click outside the field to save your change.
• Username: The username for the application will appear on phone displays when the
application is used. You can enter a username of up to 10 characters in this field. Then
press
ENTER or click outside the field to save your change.
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