Page 6-386
Programming
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Mailbox Programming
Subscriber Statistics
4.105 You can check the following information by clicking on Subscriber Statistics. The sta-
tistics reflect the period since the last date that the statistics were cleared. Statistics are cumula-
tive and remain as such until cleared using Report Parameters (see page 6-419). The
information is shown for reference only. It is not programmable.
• Last Logon Date and Time: Reflects the most recent date and time of the last valid
logon by the subscriber. (If the System Administrator makes any change to a sub-
scriber’s personal options from the System Administrator’s mailbox, no change will be
made to this field.)
• Number of New Messages: Reflects a count of the number of messages in a sub-
scriber’s new message queue. It is the same number that is reported to the subscribers
when they log in to the mailboxes.
• Number of Saved Messages: Reflects a count of the number of messages stored in the
saved message queue for the mailbox. It is the same number that is reported to the sub-
scribers when they log in to the mailboxes.
• Mailbox Percent Full: Shows the actual percentage of maximum mailbox message
capacity used.
• Number of Times Mailbox Was 80% Full: Shows the number of times the mailbox
reached 80% of its maximum message capacity.
• Number of Times Mailbox Was Full: Displays the number of times a mailbox reached
its maximum message capacity.
• Number of Messages Sent: Reflects a count of the number of times a subscriber
records and sends a message (to one mailbox or a group list of mailboxes), replies to a
message sent by another subscriber, or forwards a message with comments.
• Number of Messages Received: Shows the number of messages a subscriber has
received regardless of where the messages came from (subscriber, non-subscriber, or
system).
• Total Length of New and Saved Messages: Reflects a combined total of the amount of
time represented by the “Number of New Messages” and “Number of Saved Messages”
fields.
• Number of Times 3 Bad Passwords Were Entered: Increases each time a single call
includes three attempts to enter a mailbox and the caller uses an incorrect mailbox/pass-
word combination.
Primary and Alternate Message Notification
4.106 If remote messaging is enabled, double-click on either Primary or Alternate Message
Notification
to program the remote messaging parameters. You will see the following options:
• Cascade Levels: Double-click on
Cascade Levels to view the list of cascades. (The
list is blank if no cascade levels are currently programmed.) To add cascade levels,
right-click in any area of the screen and select
Add cascade level(s). Then select the
starting ID and the number of levels you want to add. (For example, to add 9 levels with
IDs 1-9, select 1 as the
Starting ID and 9 as the Number of IDs.) When you click OK,
the levels are added to the list with default values. You can then change the Notification
Number for any cascade by entering the new number in its text box. You can also set
the Notification flag by placing a check in the checkbox in this screen or in the cascade
settings described below. To delete a cascade level, right-click on the level you want to
remove and select
Remove Selected Item.
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