Page 7-68
Troubleshooting
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
IP Networking Issues
No audio on a call between
two IP devices (in the same
Network Group) configured to
use peer-to-peer audio.
The Network Group is set for
peer-to-peer audio, but there
is a firewall or NAT in
between endpoints.
Verify that there is no firewall or NAT between the
two endpoints in the Network Group.
A Network Group is pro-
grammed to use peer-to-peer
audio on one node, but not
on another node.
Verify that the Use Peer-to-Peer Audio flag is set to
Yes on all nodes.
A Network Group is not con-
figured to use peer-to-peer
audio.
Verify that the Use Peer-to-Peer Audio flag is set to
Yes on all nodes.
A node cannot export or
import a Network Group.
One of the nodes involved is
not running v9.0 or later soft-
ware.
Upgrade the node to v9.0 or later software.
Table 7-21. IP Networking Troubleshooting Chart (Continued)
Symptom Possible Cause Corrective Action
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