Page 4-20
Voice Processing Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Extension ID
3.18 After a password has been set up and the name recorded, the extension owner may
access Extension ID Options which allows the associated directory name and password to be
modified.
3.19 If an Extension ID has not been created for a station, callers using the automated atten-
dant cannot be transferred to that destination. Instead, these callers receive a system recording
notifying them of an invalid entry and are routed back to the automated attendant’s main menu.
3.20 Individual extension IDs can be programmed as “Private” in DB Programming. A Pri-
vate number is included in the directory and can be dialed if the caller knows the number, but
the extension number information is not available to the caller; only the name is played.
3.21 Extension IDs can also be programmed as “Unlisted.” That means that the number is
not included in the directory but can be dialed if the caller knows the extension number.
3.22 Calls transferred from the Automated Attendant or a Call Routing Announcement appli-
cation to stations with extension IDs can be screened, announced, or unannounced. Program-
ming flags determine the methods used for transferring calls to stations with extensions IDs.
See page 4-19 for details.
3.23 In a network setting, the Voice Processing Unit cannot create extension IDs for off-node
stations included in wildcard ranges. Each associated station must have its own off-node device
entry. (See Appendix A — Networking for more information.)
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