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Voice Processing Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Non-Subscriber Use of Voice Mail
4
VOICE
PROCESSING
G. NON-SUBSCRIBER USE OF VOICE MAIL
9.47 Callers who do not have a subscriber mailbox can leave messages for subscribers. Also,
Subscribers can use this method for leaving messages without accessing their mailboxes. If a
non-subscriber message is left using a station with an associated mailbox, the receiving mail-
box Subscriber can reply to the message, if desired, and the reply is sent to the caller’s associ-
ated mailbox.
9.48 Non-subscribers can gain access to the Voice Mail system through the automated atten-
dant (by dialing the Voice Mail application extension number), through a call transfer, by plac-
ing an intercom call to the Voice Mail application extension number, or by being forwarded to
Voice Mail.
Leaving a Message
9.49 To leave a message as a non-subscriber:
1. If you hear the Voice Mail greeting or menu, dial the desired mailbox number. (If you
do not know the number, you can press to access the mailbox directory to locate and
select the mailbox. See page 4-62 for directory instructions.)
If you hear a subscriber's personal mailbox greeting, skip this step.
2. If the mailbox is full, a prompt notifies you that it cannot receive messages. However, it
allows you to leave a message at another mailbox. Leave your message with another
subscriber or try again later.
3. After hearing the subscriber’s greeting and a tone, record your message. You have the
following options while recording your message:
To pause while recording: Press . To continue, press any button except .
To erase and re-record your message: Press .
To call the mailbox user's attendant: Press .
To cancel the recording and return to the main menu: Press .
If you exceed the maximum allotted time for message length, a prompt notifies you and
allows you to re-record the message or send the message as it is.
If Voice Mail is full, a message notifies you that it cannot accept your message. Hang up
and try again later.
NOTE: If the system detects silence for longer than 5 seconds, it prompts you to
speak up. The recording, if any, remains unchanged.
4. When you have completed your message, you have the following options:
To hear your message: Press .
To add to your message: Press and continue your message as described in step 3.
To erase and re-record your message: Press .
To use the special delivery options: Press . Go to the next step.
To send your message: Press . (If you want to mark the message certified, private,
and/or priority, do so before completing this step.) If you want to send another message,
return to step 1.
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