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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Barge-In
FEATURES
5
To record the call, enter the Record-A-Call feature code (385), or press the
RECORD CALL button.
• To record a call, press the
RECORD menu
button or enter the Record-A-Call feature
code (385). On display endpoints, the dis-
play shows MONITORING (extension
number). While on a call, you can monitor
or steal the call by entering the appropri-
ate feature code or by pressing the appro-
priate menu button.
To stop recording the call, enter feature code 385 again or press the
STOP
RECORDING
menu button.
• To steal a call, press the
STEAL menu
button, or enter the Steal feature code
(387). On display endpoints, the display
shows CALL STOLEN FROM (exten-
sion number). The hunt group member’s
display shows CALL STOLEN BY
(extension number). After the supervisor
steals the call, the call becomes a regular
call. While on a call, you can record the
call by entering feature code 385 or by
pressing the
RECORD menu button.
• To join and record a call, press the
JOIN
AND RECORD
menu button or enter the
Join feature code (386), followed by the
Record-A-Call feature code (385). On dis-
play endpoints, the display shows
BARGE-IN IN PROGRESS. While on a
call, the supervisor can monitor, stop
recording, or steal the call by entering the
appropriate feature code, or by pressing
the appropriate menu button.
To stop recording the call, enter feature code 385 again or press the
MONITOR or
STOP RECORDING menu button.
4. To terminate any of the features: If off hook,
hang up or enter the specific feature code of the
feature you want to terminate. If on hook, press
the Speaker button or enter the specific feature
code of the feature you want to terminate. On
display endpoints, the display shows BARGE-
IN TERMINATED or SILENT MONITOR
TERMINATED (if you are silent monitoring at
the time of termination).
MONITORING
EXT XXXX
BARGE-IN STEAL
STOP RECORDING
CALL STOLEN
FROM EXT XXXX
CALL STOLEN
BY EXT XXXX
Supervisor’s Display
Hunt Group Member’s Display
BARGE-IN
IN PROGRESS
MONITOR STEAL
STOP RECORDING
BARGE-IN
TERMINATED
SILENT MONITOR
TERMINATED
OR
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