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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Caller ID [CLIP], DNIS, and ANI
FEATURES
5
10.70 As of version 8.1 [8.2 in Europe], the phone system supports the transmission of Caller
ID [CLIP] for central office (CO) calls to single-line phones that terminate on Single-Line
Cards (SLCs or SLC16s). This feature uses Automatic Number Identification (ANI) or Caller
ID [CLIP]. After programmed, on-hook single-line phones display the calling party’s phone
number and name (if available) when receiving an incoming CO call. The Caller ID [CLIP]
information appears after the first ring. The Caller ID [CLIP] information is also displayed if
the single-line phone receives a transferred call from another station that has calling party
information.
10.71 In v9.0 and later, the system supports Caller ID [CLIP] for intercom (IC) calls on a sin-
gle-line device. When a single-line device receives an incoming call, if the system has ade-
quate caller ID resources, the single-line device displays the calling party’s username and IC
extension. This feature allows the single-line device to use the caller ID information to perform
certain functions. This feature is supported by single-line endpoints including telephones and
fax machines connected to a Single Line Card (SLC) or SLC-16 in the U.S., or an SLC-16+ in
the U.K. The single-line device connected to the SLC must support caller ID or Calling Line
Identity Presentation [CLIP] as defined by current industry-standard specifications. This fea-
ture is not supported on Single-Line Adapters (SLAs).
NOTE: There may be some third-party devices that are supposed to support Caller ID, but
actually do not. Because an extension is shorter than a 10-digit number that the device would
normally receive, the device may not be capable of receiving the extension-based Caller ID
information. Also, some third-party devices may display the extension in a telephone number
format rather than as an extension number. For example, an extension of 11023 may appear as
“110-23,” or “- 1-1023,” etc.
10.72 Because Caller ID [CLIP] transmitters are required to send the information to the sin-
gle-line phone, you must upgrade the firmware on an Options Card (OPC) or 16-port Digital
Keyset Card (DKSC-16+) that has an available digital signal processor (DSP). Each DSP on a
DKSC-16+ provides eight (four if using version 8.1) Caller ID [CLIP] transmitters, and each
DSP on an OPC provides six transmitters.
NOTE: For U.K. installations only, as of version 8.224 (U.K. v8.225), each DSP on the OPC
provides an additional six caller ID transmitters. If necessary, you can upgrade the firmware on
an existing OPC with the A-Law OPC Upgrade Kit (part no. 828.1671).
10.73 Single-line phone Caller ID [CLIP] requires the following:
• Calling party information services from the CO
• Advanced CO Interfaces software license
• Latest firmware on the DSPs that provide the Caller ID [CLIP] transmitters
• CO trunks programmed for Caller ID [CLIP]
• Installed and programmed single-line phones that terminate on an SLC, SLC-16, or
SLC-16+
• Caller ID - CO/IC flags enabled in DB Studio
• Extended Ring Cadence flag enabled
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