Page 5-186
System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Leaving Messages
A. LEAVING MESSAGES
24.7 To leave a message waiting indication:
1. When calling a station, if you hear a busy signal, do-not-disturb signal (repeating signal
of four fast tones and a pause), or the call is not answered:
Inter-Tel Phone: Press the button, or press or
and enter the
Message feature code (365). The station will receive a message waiting indication. The
display shows HANG UP OR WAIT FOR MESSAGE CENTER.
Single-Line Set: Hookflash (or press
RECALL) and enter the Message feature code
(365).
2. To have the called party call you: Hang up or press a trunk button or the but-
ton to disconnect before the Message Wait timer expires. The display shows MES-
SAGE LEFT FOR (username).
To leave the message with the called party’s message center: Do not hang up. When
the Message Wait timer expires, a private call is automatically placed to the called
party’s message center. (If the message center is a voice mail hunt group, the called
party’s mailbox is automatically dialed after the voice mail unit answers the call.) Leave
your message with the message center and hang up. The called station receives message
waiting indications. If the message center does not answer the call (that is placed after
the timer expires), the display will show that the message was from your station and
you will be called when the station user responds to the message indications. The dis-
play shows MESSAGE LEFT FOR (username).
NOTE: If the station you are calling does not have a designated message center, you
will hear dial tone immediately after pressing the button. The station will receive
a message waiting indication.
Silent Messages
24.8 Silent messages can be placed while on or off hook without making an intercom call to
the station. (This method should be used by analog voice mail units.)
24.9 To leave a silent message:
Phones with menu buttons: While on hook, press the button. Then press the
LEAVE MESSAGE menu button. The display shows LEAVE MESSAGE ON EXTEN-
SION. Enter the desired extension number. The number is shown on the display. (If
desired, you can press the
IC DIRECTORY menu button to use the intercom directory to
look up a number. See page 5-241 for instructions.)
Other Phones: While on hook, enter the Silent Message feature code (367). Then dial
the extension number of the desired station.
Single-Line Set: Lift the handset and enter the Silent Message feature code (367). Then
dial the extension number of the desired station and hang up.
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