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System Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Transfer to Ring
FEATURES
5
F. TRANSFER TO RING
29.9 To transfer a call or conference:
1. Inter-Tel Phone: While on a call, press the button, or press or
and enter the Transfer to Ring feature code (345). You hear intercom dial tone.
The display shows TRANSFER CALL TO EXTENSION.
Single-Line Set: While on a call, hookflash (press
RECALL). You hear tones followed
by intercom dial tone.
2. EITHER, Select an outgoing trunk group or press the OUTSIDE PHONE menu button,
and dial the desired telephone number. If all trunks in the trunk group are busy, select
another trunk group or camp on and wait for a trunk. If you hear repeating reorder
tones, you dialed a restricted telephone number. To return to the caller on transfer hold,
press the lit CALL button, trunk button, or button (phone) or hookflash (press
RECALL) twice (single-line set).
OR, Dial the desired extension number or press a speed-dial button, the
VOICE MAIL
menu button, or the MESSAGE CENTER menu button. Executive Display, Professional
Display, and Model 8560 Phone users can use the Directory feature by pressing the
IC
DIRECTORY
menu button. The number can be a station extension number, 0 for the
attendant, a hunt group pilot number, or a voice mail extension number.
a. Transfer to a station that is forwarded to voice mail: You hear repeating double
tones, and the display shows DEST FORWARDED TO VOICE MAIL.
b. Transfer to voice mail: The system waits for you to enter the mailbox number.
The display shows ENTER MAILBOX. Enter the desired mailbox number. If your
phone has menu buttons, you can use the Directory feature by pressing the
IC
DIRECTORY
menu button, if the system is validating mailbox numbers. If you do
not enter a mailbox number before you hang up, the caller will be connected to the
voice mail unit and must enter the mailbox number after listening to the introduc-
tory voice prompts.
3. If desired, wait for an answer and announce the call. If you are calling a device (such as
an automated attendant) that does not accept call announcements, the display shows
HANG UP TO FINISH TRANSFER.
4. You have the following options:
— To complete the transfer: Hang up or press another CALL button. The display
shows CALL TRANSFERRED TO (username).
— To return to the caller: Press the fluttering CALL button, trunk button, or
IC but-
ton (phone) or hookflash (press
RECALL) twice (single-line set).
— To try another station: Press the button, or press or
and enter the Transfer to Ring feature code (345) and dial another extension num-
ber.
— To transfer the call to hold when calling a station (Inter-Tel phones only): Press
the Hold button or the
TRANSFER-TO-HOLD menu button. Or, press or
and enter the Individual Hold feature code (336). The call will not ring or
send call waiting signals until the Hold timer expires.
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