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Voice Processing Features
INTER-TEL
®
AXXESS
®
MANUAL VERSION 11.0 – May 2008
Recovering Deleted Messages
Recovering Deleted Messages
9.40 This feature allows you to “undo” the Delete Message operation and restore previously
deleted messages. The messages are restored to your saved-message queue. You have a set
amount of time to recover messages, depending on DB Programming (up to 24 hours). After
that, Voice Mail erases them.
NOTE: When Voice Processing is shut down, all deleted messages are permanently deleted
and cannot be restored.
9.41 To recover deleted messages:
1. Dial the Voice Mail application access number. You hear the main menu.
2. During or after the greeting, press to identify yourself as a subscriber.
3. Enter your mailbox number and password.
4. When you hear the Main Menu list of options, press to select Message Options.
Some phone users also see MESSAGE OPTIONS on their display menu.
5. The next prompt gives you the option of recovering deleted messages. Press to con-
tinue.
6. Your options are:
• Press to listen to your deleted messages and choose which ones to delete or
recover. After each message you can:
– Press to replay the message.
– Press to reply to the message.
– Press to forward the message to another mailbox.
– Press to listen to the previous message.
– Press to replay the message envelope.
– Press to listen to the next message.
– Press to recover the message.
– Press to purge the message from your mailbox.
• Press to recover all of your deleted messages and store them as saved mes-
sages.
• Press to purge all of your deleted messages so that they are erased from voice
mail.
Sending a Message
9.42 As a subscriber, you can record and send voice messages to other users from the sub-
scriber Main Menu. Follow these steps:
1. Dial the Voice Mail application access number. (You hear the main menu.)
2. During or after the greeting, press to identify yourself as a subscriber.
3. Enter your mailbox number and personal password.
4. When you hear the Subscriber Menu, press to send a message.
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