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66-9
Cisco MDS 9000 Family Fabric Manager Configuration Guide
OL-17256-03, Cisco MDS NX-OS Release 4.x
Chapter 66 Troubleshooting Your Fabric
Using the Show Tech Support Command
Figure 66-6 Results of Zone Merge Analysis
Step 6 Click Clear to remove the contents of the window.
Step 7 Click Close to close the window.
Using the Show Tech Support Command
The show tech support command is useful when collecting a large amount of information about your
switch for troubleshooting purposes. The output can be provided to technical support representatives
when reporting a problem.
You can issue a show tech support command from Fabric Manager for one or more switches in a fabric.
The results of each command are written to a text file, one file per switch, in a directory you specify. You
can then view these files using Fabric Manager.
You can also save the Fabric Manager map as a JPG file. The file is saved with the name of the seed
switch (for example, 172.22.94.250.jpg).
You can zip up all the files (the show tech support output and the map file image) and send the resulting
zipped file to technical support.
To use the show tech support command using Fabric Manager, follow these steps:
Step 1 Choose Tools > Health > Show Tech Support.
You see the Show Tech Support dialog box.
Step 2 Select the switches for which to view tech support information by checking the check boxes for each
switch.
Step 3 Set the time-out value.
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