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62-3
Cisco MDS 9000 Family Fabric Manager Configuration Guide
OL-17256-03, Cisco MDS NX-OS Release 4.x
Chapter 62 Configuring Call Home
About Smart Call Home
• Analysis of Call Home messages from your device and where appropriate, automatic service request
generation, routed to the appropriate TAC team, including detailed diagnostic information to speed
problem resolution.
• Secure message transport through a downloadable Transport Gateway (TG) aggregation point. You
can use a TG aggregation point in cases requiring support for multiple devices or in cases where
security requirements mandate that your devices not be connected directly to the Internet.
• Web-based access to Call Home messages and recommendations, inventory and configuration
information for all Call Home devices. Provides access to associated Field Notices, Security
Advisories and End-of-Life Information.