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62-4
Cisco MDS 9000 Family Fabric Manager Configuration Guide
OL-17256-03, Cisco MDS NX-OS Release 4.x
Chapter 62 Configuring Call Home
About Smart Call Home
Table 62-1 lists the benefits of Smart Call Home.
Ta b l e 62-1 Benefits of Smart Call Home Compared to Autonotify
Feature Smart Call Home Autonotify
Low touch registration The registration process is
considerably streamlined.
Customers no longer need to
know their device serial
number or contract
information. They can
register devices without
manual intervention from
Cisco by sending a message
from those devices. The
procedures are outlined at
www.cisco.com/go/smartcal
l
Requires the customer to request
Cisco to add each specific serial
number to the database.
Recommendations Smart Call Home provides
recommendations for known
issues including those for
which SRs are raised and for
which SRs are not
appropriate but for which
customers might want to
still take action on.
Autonotify raises SRs for a set of
failure scenarios but no
recommendations are provided for
these.
Device report Device report includes full
inventory and configuration
details. Once available, the
information in these reports
will be mapped to field
notices, PSIRTs, EoX
notices, configuration best
practices and bugs.
No.
History report The history report is
available to look up any
message and its contents,
including show commands,
message processing,
analysis results,
recommendations and
service request numbers for
all messages sent over the
past three months.
A basic version is available that does
not include contents of message.
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