1/05
8d-22
DocuColor 12/DCCS50
11-191 Paper Remains at Mailbox Vertical Sensor / 1
Reissue
Finisher/Sorter
11-191 Paper Remains at Mailbox Vertical Sensor / 1 Bin
Sensor RAP
The Control Logic detected that paper remained on the Mailbox Vertical Sensor at power on.
Initial Actions
• Refer to BSD12.8 for the following procedure.
• Ensure that no paper or foreign object is blocking
the Mailbox Vertical sensor.
• Ensure that the Mailbox Vertical sensor and the V
ertical LED are clean.
• Ensure that P/J1004 on t
he Finisher PWB, and P/J1023 and P/J1024 on the Mailbox
Vertical Sensor are connected before beginning this RAP.
Procedure
Enter dC330 012-115 Vertical Sensor. Press Start. The display is L.
YN
+5 VDC is measured between P/
J1004-3 and
P/J1004-1 on the Mailbox PWB.
YN
+5 VDC is measured between P/
J1025-3 and
P/J1025-4 on the Mailbox PWB.
YN
+5 VDC is measured between P
/J1029
-3 and P/J1029-4 on the Finisher
PWB
YN
Go to the +5 VDC wirenet and troubleshoot the wires between P
/J10
29-1
and P/J44-22 on the Distribution PWB.
Replace the Finisher PWB (PL 18.4)
Replace the Mailbox PWB (PL 1
8.11).
Go to Flag 19 and Fl
ag 20 on BSD12.8. Check the harness for an open circuit. If the har-
ness is good, replace the Vertical LED (PL 18.13
).
Less than +0.5 VDC is measured between P/J1004-3
and DC COM on the Mailbox PWB.
YN
Replace the Mailbox Vertical Sensor (PL 18.13).
Check the Mailbox Vertical Sensor for intermittent
ope
ration. If the sensor is good, Replace the
Mailbox PWB (PL 18.11).
11-192 Paper Remains at SCT Exit Sensor RAP
The Control Logic detected that paper remained on the SCT Exit Sensor at power on.
Initial Actions
• Refer to BSD12.10 for the following procedure.
• Ensure that no paper is blocking the SCT Exit s
ensor and the sensor actuator moves
freely.
• Check for excessive static on copies.
• Check for any obstructions in the paper path.
• Ensure that P/J1040 on t
he Mailbox PWB, and P/J1017 on the Mailbox Entrance Sensor
are connected before beginning this RAP.
Procedure
Enter dC330 012-107 SCT Entrance Sensor. Press Start. The display is L.
YN
Replace the Finisher PWB (PL 18.
4).
+5VDC
is measured between P/J1040
-1 and GND on the Mailbox PWB.
YN
Go to F
lag 3 on BS
D12.10 and check the harness for a short circuit. If the harness is
good, replace the SCT Exit Sensor (PL 18.13).
If the problem is intermittent, ensure that the SCT Exit Sens
or is clean. If the problem contin-
ues, go to Flag 2 and
Flag 3 on BSD12.10 and check for loose connectors or crimped wires. If
the problem continues, replace the SCT Exit Sensor (PL 18.13).
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