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Entering the Service Diagnostic Mode using the PWS,
Reissue
General Procedures
DC Quick (CODE Number LIST)
Once in the Service Mode, dC Routines can be selected by dC Number or by selecting the
appropriate tabs starting at the Service Entry Screen.
Procedure
1. Enter the Service Diagnostics Mode. Refer to Entering the Service Diagnostic Mode
using the PWS.
2. Using the DC Quick pull-down menu (upper-right side of Diagnostics Service Entry
Screen),
select the desired dC routine.
Table 1 is a complete list of dC Routines that are av
ailable from the DC Quick pull-down
menu.
Table 1 Machine Data displayed at Service Entry
Heading Contents Description
Machine Data Product Code Displays a 3-digit code allo-
cated to each machine to
i
dentif
y the machine.
Serial Number Displays a 6-digit number (0-
9) allocated to
each machine
type to identify the machine.
Total Copies Displays the total number of
copies/
print
s
Copies Since Last Call Displays the total number of
copies/print
s since the last
CSE visit (complete closeout).
Software Version Displays current IOT S/W Ver-
sion
Non-Zero Jams ID, Description, Occurrences Displays the Jams that have
occurr
ed si
nce the last com-
plete closeout.
HFSI Requiring Replacement ID, Description, Threshold,
Co
un
t.
Displays the component(s)
(HFSI) that has exceeded the
life Threshold).
Faults in Progress (Current
Fa
ul
ts)
ID, Description, Primary Displays current (active) faults
in the machine.
Table 1 dC Routines
dC Number Name Description
100 Service Entry Screen
1. Displays the Service Routine
T
abs.
2.
Lists Active Faults
3. Lists the item names of the
HFSIs t
hat exceeded life expect-
ancy.
4. Lists the jams that have
occ
urred since t
he last Call
Closeout.
5. Displays IOT S/W Version.
110 CRU data Lists current and last 2 Xerographic
CRU dat
a.
118 Ja
m Counter Displays the following: Number of jam
events since
the last Complete Close-
out (performed in Service Exit) to the
curr
ent
Number of jams.
120 Fail Counters Displays the following: Number of
Fault event
s after the last Complete
Closeout (performed in Service Exit)
to the current copy count.
122 Shut-down History
1. Displays the history in three cat-
egories: Document Jam, Paper
Jam
and O
ther Fault.
2. Displays the most recent 40
Faults
(without categorizing)
129 Automatic Setting: Adjust System
Registrati
on
The IOT lead registration and side
registration are matched.
131 NVM access: Read/Write NVM You can reference or set/change the
NVM d
ata.
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