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DocuColor 12/DCCS50
11-920 Bin 10 Full Stack RAP, 11-921 Offset Catch
Reissue
Status Indicator RAPs
11-920 Bin 10 Full Stack RAP
The Control Logic detected that Bin 10 is full.
NOTE: If this machine has a Finisher/Sorter Accessory, go to Section 8D, 11-920 Bin 10 F
ull
Stack RAP to troubleshoot this Fault Code.
Initial Actions
• Refer to BSD11.6 for the following procedure.
• Ensure that Bin 10 is empty
Procedure
Enter dC330 011-290 Bin 10 Full Sensor. Press Start. Manually move the actuator in and out
of the sensor The display Changes from H to L to H as the actuator is moved in and out
of th
e sensor.
YN
Replace the Mail Box Control PWB (PL 13.10).
Check the Bin 10 Full Sensor for intermittent operat
ion.
If the problem continues, replace the
Mail Box Control PWB (PL 13.10).
11-921 Offset Catch Tray Full Stack RAP
The Control Logic detected that the Offset Catch Tray is full.
NOTE: If this machine has a Finisher/Sorter Accessory, go to Section 8D, 11-921 SCT
Tray
Full Stack RAP to troubleshoot this Fault Code.
Initial Actions
• Refer to BSD11.7 for the following procedure.
• Ensure that the Offset Catch Tray is empty
• Ensure that connectors P/J564 on the Mail
Box Control PWB, Shorting Plug P/J801A,
Double Plug J880, and P/J807 on the Full Stack Sensor are seated correctly and there
are no obvious crimped or broken wires.
Procedure
Enter dC330 011-275 Full Stack Sensor. Press Start. The display is H.
YN
+5 VDC is measured between P/
J564-5 and
DC-COM on the Mail Box PWB.
YN
Go to F
lag 1 on BS
D11.7. Check the wire for a short circuit to ground. If the wire is
good, replace the Full Stack Sensor (PL 14.1).
Replace the Mail Box Control PWB (PL 13.10).
Block t
he Full Stack Sensor with a sheet of paper. The display changes to L.
YN
+5 VDC is measured between P/
J564 -4
and P/J564-3 on the Mail Box PWB.
YN
CR1 on the Mail Box Control PWB is on.
YN
Go to the +5 VDC wirenet and troubleshoot the wires between P/
J569-1 and
P/J44-6 on the Distribution PWB.
Replace the Mail Box Control PWB (PL 13.10).
Go to
Flag 1 and Flag 2 on BSD 11.7. Check the harness for an open circuit. If the har-
ness
is good, replace the Full S
tack Sensor (PL 14.1).
the Full Stack Sensor for intermittent operation, If t
he problem continues, replace the Full Stack
Sensor (PL 14.1).
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