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DocuColor 12/DCCS50
Cleaning Procedures, Final Actions
Reissue
Service Call Procedures
Cleaning Procedures
Purpose
These cleaning procedures are to be performed at every call.
Procedure
CAUTION
Do not use any solvents unless directed to do so by the Service Manual.
General cleaning
Use a dry lint free cloth or a lint free cloth moistened with water for all cleaning unless directed
otherwise by
the Service Manual. Wipe with a dry lint free cloth if a moistened cloth is used.
Feed Components (Rollers and Pads).
– Follow the General cleaning procedure above
ESV Sensor
CAUTION
Do not use a vacuum on the ESV Sensor.
Carefully brush or wipe the ESV Sensor.
Toner Dispense Units
– Vacuum the Toner Dispense Units.
ADC and Jam Sensors
– Clean the sensors with a dry cotton swab.
Optics Cleaning
1. Switch power off and allow the Exposure Lamp to cool off.
2. Using the optical Cleaning Cloth, clean the front and rear of the Document Glass, Docu-
ment Cover, White Reference Strip, Reflector, and Mirror.
3. Clean the Exposure Lamp with a clean cloth and film remover.
IBT Cleaning
– Check the IBT Belt surface and wipe with a dry lint free cloth. If the surface is excessively
dirt
y,
replace the IBT Belt (PL 7.5).
Fuser Components (best cleaned when HOT).
1. Heat Roll and Pressure Roll;
– wipe with a lint free cloth moistened with fuser oil.
2. External Heat Roll, Cleaning Roll, and Pickup Roll;
– use a lint free cloth and oil. For heavy contamination, use the edge of a rolled up
tube
of paper to scrape off the chunks of toner.
3. Donor Roll and Metering Blade
– wipe with a lint free cloth moistened with fuser oil.
Final Actions
Purpose
The intent of this procedure is to be used as a guide to follow at the end of every service call.
Procedure
1. Reset the History File.
2. Ensure that the exterior of the copier/printer, I
DFE and the adjacent area are clean. Use a
dry cloth or a cloth moistened with water to clean the copier/printer. Do not use solvents.
3. Check the supply of consumables. Ensure that
an adequate supply of consumables is
available according to local operating procedures.
4. Conduct any operator training that is needed. Ensure that the operator understands that
the
Tools Mode should be used to adjust the default colors. Ensure that the operator can
perform color calibration and print a configuration report. If necessary, obtain permission
for access to the customer’s workstation.
5. Complete the Service Log.
6. Perform the following steps to make a copy of the Demonstration Original for the Cus-
tomer:
a. Load Paper Tray 2 with 8 1/2 x 11 inch (A4) or 11 x 17 inch 24# Xerox COLOR
Xpr
essions
(NASG) A4, A3 Colotech + 90 gsm (ESG).
b. Place the Color Test Pattern on the platen, with the short edge of the test pattern
registered to
the left edge of the platen. Select Tray 2, make the following copier/
printer settings, and make a single copy.
Output Color - Au
to
Or
iginal Type - Phot
o and Text Halftone
Reduce/Enlarge - Auto
Lighter
/Darker - Auto Co
ntrast
Sharpness - Normal
Pr
eset Color Balance - Norm
al
Color Shift - Normal
Color Satu
ration - Normal
Copy Pos
ition - No Sh
ift
Variable Color Balance - Normal
c.
Print a Configuration Report (GP 12
Printing Configuration Reports).
d. Print a Test Page (for the printer only) (GP 13
Printing a Complex Test Page).
e. Present the copies to the customer.
7. Issue copy credits as needed.
8. Discuss the service call with the customer to ensure that the customer understands what
has been done and is sati
sfied with the results of the service call.
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