Chapter 18: Baseline Privacy Interface (BPI)
STANDARD Revision 1.0 C4® CMTS Release 8.3 User Guide
© 2016 ARRIS Enterprises LLC. All Rights Reserved. 606
Auth Reject — Permanent authorization failure
Problem: The respective modem’s authorization request has been permanently rejected. The
modem is not to continue or retry authorization.
Action: The internal C4/c CMTS reason for the reject will be displayed in the modem’s respective
auth reject error string MIB table entry. If the reason can be corrected, fix and reboot the modem.
Auth Reject — Time of day not acquired
Problem: The time of day is needed to check the validity period of the digital certificates. If there
is no TOD server or the C4/c CMTS has cannot collect the time of day, the certificate validity
period cannot be tested and this failure will result.
Action: Make sure a TOD server is connected, and the C4/c CMTS is configured to see the server
on the network. Reboot the modem.
Auth Invalid — No information
Problem: The respective modem’s authorization is not currently valid.
Action: The internal C4/c CMTS reason for the reject will be displayed in the modem’s respective
auth invalid error string MIB table entry. If the reason can be corrected, fix and reboot the
modem.
Auth Invalid — Unauthorized CM
Problem: The respective modem’s authorization is not currently valid.
Action: The internal C4/c CMTS reason for the reject will be displayed in the modem’s respective
auth invalid error string MIB table entry. If the reason can be corrected, fix and reboot the
modem.
Auth Invalid — Unsolicited
Problem: The respective modem’s invalid authorization has been detected but not through the
modem’s request/reply mechanism. For example, forced invalid though an authorization MIB
setting.