C613-50631-01 Rev A Command Reference for IE340 Series 324
AlliedWare Plus™ Operating System - Version 5.5.3-0.x
SYSTEM CONFIGURATION AND MONITORING COMMANDS
SHOW
TECH-SUPPORT
Default Captures all information for the device.
By default the output is saved to the file ‘tech-support.txt.gz’ in the current
directory. If this file already exists in the current directory then a new file is
generated with the time stamp appended to the file name, for example
‘tech-support20161009.txt.gz’, so the previous file is retained.
Usage notes The command generates a large amount of output, which is saved to a file in
compressed format. The output file name can be specified by outfile option. If the
output file already exists, a new file name is generated with the current time stamp.
If the output filename does not end with “.gz”, then “.gz” is appended to the
filename. Since output files may be too large for Flash on the device we
recommend saving files to external memory or a TFTP server whenever possible to
avoid device lockup. This method is not likely to be appropriate when running the
working set option of AMF across a range of physically separated devices.
Mode Privileged Exec
Examples To produce the output needed by technical support staff, use the command:
awplus# show tech-support
tacacs+ Display TACACS+ information
update Display resource update specific information
| Output modifier
> Output redirection
>> Output redirection (append)
outfile Output file name
<filename> Specifies a name for the output file. If no name is specified, this file
will be saved as: tech-support.txt.gz.
Parameter Description
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